Terms and Conditions

These terms and conditions explain the main rules that apply when you access or use the Ozoon website and services, including creating a player account, depositing and withdrawing funds, playing casino, sports, or poker products, and taking part in promotions.

By visiting the site, registering an account, or using any part of the platform, you agree to follow these conditions of use. The goal is simple: clarity and fairness, so you know what to expect from Ozoon, and what Ozoon expects from you.

Who Can Use Ozoon (Adults Only)

Ozoon is intended for adults only. You must be at least the legal gambling age in the place where you are located when you access the platform and play.

It is your responsibility to make sure online gambling is lawful in your jurisdiction before registering or depositing. Ozoon may restrict or block access in certain countries, regions, or locations, and it may also limit specific games, payment options, or promotions depending on location-based rules and provider requirements.

Account Registration: Keep It Accurate and In Your Name

When you open an account, you agree to provide information that is accurate, complete, and kept up to date. This includes details like your name, date of birth, address, contact information, and any other information needed for account setup and safe play.

Your account must be registered in your own name, and you may only hold the number of accounts permitted by the operator. If the platform reasonably believes multiple accounts are being used to gain an unfair advantage, your access, bonuses, and transactions may be limited while the situation is reviewed.

Identity Checks and Verification (KYC)

To protect players and meet security and compliance requirements, Ozoon may ask you to verify your identity and account details. This can happen at registration, before a withdrawal, after certain deposit or gameplay activity, or when account information changes.

Verification requests may include documents or information that confirm:

• Your identity and age
• Your address or location
• Ownership of a payment method used on the account
• Additional details needed to keep the platform safe and compliant

If verification is incomplete, Ozoon may limit certain features, including withdrawals, until the review is finished.

Your Account, Your Responsibility

You are responsible for keeping your login details private and secure. Any activity that happens through your account is treated as authorized by you, unless the platform determines there is a verified security issue.

Player accounts are personal. You may not share, transfer, sell, or assign your account to anyone else, and you may not use the platform on behalf of another person. Allowing someone else to play through your account (even a friend or family member) can lead to restrictions, bonus removal, or account closure where appropriate.

Deposits, Withdrawals, and Account Balances: What to Expect

Ozoon supports multiple payment options, which may include Bank Transfer, Visa, MasterCard, Interac, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Tether. Availability can vary based on location, device, banking rules, and payment provider policies.

Processing times, limits, and required checks may differ depending on the method used, your account history, and verification status. Withdrawal requests may be reviewed before approval, and Ozoon may apply reasonable checks to help prevent fraud, chargeback abuse, or unauthorized transactions.

Your account balance may include different categories (such as cash funds and bonus funds). Where a bonus is active, bonus-related rules can affect what is withdrawable until the promotion’s requirements are met.

Bonuses and Promotions: Read the Bonus Terms Before You Opt In

Promotions (including bonuses and free spins) come with bonus terms that may include eligibility rules, wagering requirements, time limits, game restrictions, and maximum conversion or withdrawal rules.

Common examples you may see at Ozoon include:

• Welcome offers such as “100% up to $3,500 + 400 Free Spins” (free spins may be tied to a specific slot, such as “Gods of Luxor”)
• Sports offers such as “100% up to $400 + 50 Free Spins”
• Poker offers such as a “100% Poker Bonus” up to $1,000
• Crypto deposit offers that may require a bonus code (for example, a sports crypto bonus code like “crypto100”)

Unless a promotion states otherwise, deposit bonuses generally require a minimum deposit of $20 to activate.

A few important, player-friendly reminders:

• Always check the promo’s specific terms shown at the time you claim it, because details can change by offer.
• Some bet types may not count toward wagering requirements. For example, system bets do not count toward wagering.
• If you cancel or forfeit a bonus before meeting rollover requirements, funds generated by the bonus (including the bonus itself and related winnings) may be voided.
• When wagering requirements are met, the bonus and any accrued winnings are typically transferred into your Cash Balance and become available for withdrawal, subject to normal withdrawal checks.

For details tied to a specific offer, refer to the dedicated Bonus Terms page where available.

Game Access and Platform Availability Can Change

Ozoon works to keep the platform accessible and enjoyable across supported devices, including mobile. Still, game availability and service access can vary due to location restrictions, provider limitations, scheduled maintenance, software updates, and technical issues.

Ozoon may add, remove, suspend, or limit games, promotions, features, and payment methods at any time. This helps keep the platform secure, compliant, and aligned with third-party provider requirements.

Fair Play Rules: What’s Not Allowed

Ozoon is built for legitimate play. You agree to use the site responsibly and not to misuse the platform, its games, or its promotions.

Prohibited behavior includes:

• Using the site for unlawful purposes
• Fraud, collusion, or attempts to gain an unfair advantage
• Chargeback abuse or attempting to reverse legitimate transactions to avoid losses
• Bonus abuse, including using multiple accounts or coordinated play to exploit promotions
• Providing false, misleading, or stolen information
• Trying to manipulate game outcomes, platform systems, or promotional rules
• Using unauthorized software, bots, scripts, or automated methods
• Allowing someone else to access or play through your account

If something feels unclear, it’s smarter to ask support before you play. That protects your account and helps avoid preventable restrictions.

When Ozoon Can Step In: Restrictions, Reviews, and Account Actions

To keep the experience fair and secure, Ozoon may take reasonable actions when it believes rules have been broken, verification is incomplete, or misuse may have occurred. Depending on the situation, Ozoon may:

• Refuse service or limit access to parts of the platform
• Restrict or remove promotional eligibility
• Suspend bonuses or promotional winnings during review
• Delay or freeze withdrawals and transactions while checks are completed
• Suspend or close an account where it is appropriate to do so

These steps are meant to protect players, the integrity of gameplay, and the safety of the platform, while keeping outcomes balanced and consistent.

Errors and Technical Issues: How Corrections Work

From time to time, technical problems can happen. This may include game malfunctions, interrupted sessions, connection issues, incorrect display of balances, mistaken promo credits, or other system errors.

When obvious errors occur, Ozoon reserves the right to correct them and to address the impact in a fair and reasonable way. If a bet, payout, bonus credit, or balance change is clearly the result of a technical or human error, it may be adjusted to reflect what should have happened under normal operation.

Responsible Gaming: Keep Play Balanced

Gambling should be entertainment, not a way to make money. Ozoon encourages players to stay within their means and to take breaks when needed.

Responsible gaming tools may be available, such as limits, time-outs, or self-exclusion options. For more guidance and support resources, visit the Responsible Gaming page.

Intellectual Property: Site Content Belongs to Ozoon and Its Licensors

The website’s design, branding, text, software elements, and other original materials are owned by Ozoon or used under license from its partners.

You may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission, except where sharing is allowed by law for personal, non-commercial use.

Third-Party Providers and Linked Services

Some services on Ozoon rely on third parties, including game studios, payment providers, identity verification services, and technical partners. These providers may have their own operational limits, service windows, and availability rules that can affect how certain features work.

Ozoon may also provide links to external resources or services. When you leave the Ozoon site, the external site’s terms and policies apply.

Limitation of Liability: Reasonable Boundaries

Ozoon works to provide a secure, well-run service, but it cannot be responsible for every situation that may affect your experience. To the extent permitted by applicable law, Ozoon is not liable for losses or damages resulting from:

• Service interruptions, delays, or technical failures
• User error, including incorrect payment details or misuse of account features
• Unsupported devices, browsers, or connectivity issues
• Failures or disruptions caused by third-party providers
• Events outside reasonable control (such as major network outages or other force majeure events)
• Use of the platform in a way that violates these site terms

Nothing in these terms limits any rights you may have that cannot be limited under applicable law.

No Guarantees: “As Is” and “As Available”

The website, games, and services are provided on an “as is” and “as available” basis. Ozoon cannot guarantee uninterrupted access, constant availability of every game or payment method, or error-free operation at all times.

Updates to These Service Terms

Ozoon may update these terms from time to time to reflect changes in services, security practices, game offerings, or operational requirements. The most recent version posted on the website will apply from the date it is published, unless a different effective date is stated.

Checking this page periodically helps you stay current, especially before you claim new promotions or try a new payment method.

Related Policies You Should Review

These terms work alongside other site policies that may apply depending on how you use the platform. You may want to review:

• Privacy Policy
• Cookie Policy
• Anti-Money Laundering and Know Your Customer policy
• Bonus Terms
• Responsible Gaming information

Together, these pages help set clear expectations around privacy, security, promotions, and safe play.

Contact Ozoon Support

If you have questions about these conditions of use, your account, or how a rule applies to your situation, contact Ozoon through the official support channels. Support is available through live chat, the help center, and email at “support@ozoon.eu.”

Using Ozoon means playing within clear platform rules that are designed to protect you, other players, and the integrity of the service. By continuing to access the site and use the account, games, and promotions, you confirm your acceptance of the current terms and conditions.